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SuperMoss is looking to hire new talent to its California and Pennsylvania locations. We offer an informal yet intensely fast-paced environment. SuperMoss is dynamically changing and always looking to move forward in our industry. We are focused on the development, sales, and marketing of our products and are interested in team members who thrive on initiative. It is our hope to create a project-based environment where every employee is capable and more than just a job title. Our company is efficiency-driven and highly dedicated to both our customers and employees nationwide.

we are currently in search of:

Warehouse Office Administrator

Location:Santa Paula, CA

Job Prerequisites:

  • Must have a proven and sharp attention to details
  • Computer/email literacy
  • Must have a firm understanding of MS Excel spreadsheets and formulas
  • Touch typing and detail-oriented
  • Intrinsic motivation to build a career as a Warehouse Manager
  • Find it exciting to do work rotations

Natural Pack Inc. is a Santa Barbara based parent corporation that manages multiple brands in the pet and garden industries. We are searching for a local, motivated person for warehouse administration. In this position, you will be expected to understand the nature our business from the ground up. You will need to have a charismatic attitude for working in the warehouse and patience for learning the details of our office tasks. You will work directly with other members¬ of the company on projects such as product education, item maintenance, backorders & open orders, managing shipment, formally receiving raw materials and ordering supplies, responding to emails, and answering phones. Your goal will be a smooth operation with respect to fulfilling and shipping orders properly.

If you are office-oriented, you will need to get dirty in the warehouse. If you are warehouse-oriented, you will to spend time learning the ins and outs of everything we do.

The beauty of this position extends beyond administration, so we are looking for candidates who are excited to take full advantage of the opportunity to build their own position within our company. The ideal candidate is ambitious, results-oriented, efficiency-driven, meticulous, and a "design thinker." Creative and business savvy candidates are seriously considered, as this position extends beyond the scope of administration.

Over time, you will be a key member of our business. The essential functions of the job include, but are not limited to the following:

  • Rotate between jobs in the warehouse: loading, dyeing, packing.
  • Ship with FedEx.
  • Study Vendor Routing Guides to properly ship larger customers.
  • Shop for competitive rate quotes for trucking.
  • Shop for competitive quotes with respect to warehouse procurement.
  • Work with Warehouse Manager to coordinate production and inventory stock.
  • Research standard protocol in order to implement and manage special projects within the warehouse
  • Understand basic functionality of the accounting software and how we organize our information.
  • Create spreadsheets to make reports and organize your work.
  • Communicate effectively with both our warehouses over the phone and email.
  • Brainstorm with our team ways to improve how our business performs by highlighting areas for improvement and gaps in service.
  • Track inventory and update figures in our software.
  • Track each order from Sales to Order Entry to Picking to Shipping and Back Orders.
  • Work collaboratively with a cross-functional team to understand both business and customer goals.
  • Answer phones and emails professionally while dealing directly with customers.
  • Demonstrate excellent customer service skills through all levels of communication.

The ideal candidate has a technical background and demonstrated work ethic that includes:

  • A college degree or progress towards a degree.
  • At least 5 years of warehousing experience or equivalent training.
  • Ability to meet goals in an environment with freedom of direction: a self-starter.
  • Previous warehouse and computer experience is a must.
  • Spanish is a plus for the job.
  • Ability to use Microsoft Windows and MS Office software.
  • Proficiency in MS Excel is instrumental to this job.

Candidates should be:

  • Able to communicate service rationale and build consensus.
  • Absolutely meticulous and well organized.
  • Comfortable asking questions and communicating concerns.
  • A self-starting learner who thrives under pressure and enjoys success.
  • An excellent communicator with strong organizational and interpersonal skills.
  • Dedicated to individual development, challenging teamwork, and consumer products.
  • Flexible in a dynamically growing and evolving company.
  • A strong-spirited individual able to stand up for what he/she thinks is right.

The position is salaried & full-time and will require closing the warehouse each day.

Please apply by sending a cover letter and resume to hr@naturalpackinc.com.

*Note that we are most inclined to consider the more professional candidates and applications. Those applying without the consideration to write a brief cover letter will not be taken seriously.

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Sales / Customer Service

Job Prerequisites:

Natural Pack Inc. is a Santa Barbara based parent corporation that manages multiple brands in the pet and garden industries. We are searching for a local, experienced person for order entry and customer service to help grow our company support. In this position, you will be expected to understand the nature our business and work with other members of the company on projects such as product education, researching new business, outgoing calls, order entry, customer maintenance, responding to emails, and answering phones.
The beauty of this position extends beyond sales, so we are looking for candidates who are excited to take full advantage of the opportunity to build their own position within our company. The ideal candidate is ambitious, results-oriented, efficiency-driven, meticulous, and a "design thinker." Creative and business savvy candidates are seriously considered, as this position extends beyond the scope of customer service.

You will be at the forefront of a business, directly assisting with many sales orders as well as product knowledge and customer service. The essential functions of the job include, but are not limited to the following:
-Enter order details into an accounting software.

-Research new business and make outgoing calls to new and existing customers.

-Follow up on leads from trade shows.

-Outgoing calls for new products.
-Understand basic functionality of the accounting software.
-Maintain and update customer profiles.
-Communicate effectively with our warehouses over the phone and email.
-Brainstorm in our meetings ways to improve how our business performs by highlighting areas for improvement and gaps in service .
-Work collaboratively with a cross-functional team to understand both business and customer goals.
-Answer phones and emails professionally while dealing directly with customers.
-Demonstrate excellent customer service skills through all levels of communication.
-Work closely with the team to ensure that all company and personal goals are met or exceeded.

The ideal candidate is focused and has a demonstrated work ethic that includes:
-A college degree or progress towards a degree.
-At least one year of experience or equivalent training.

-Proven sales history, techniques, and organization that shows an ability to perform right out of the gate.
-Ability to meet goals in an environment with freedom of direction: a self-starter.
-Previous business, entry, or computer experience is a plus.
-Ability to use Microsoft Windows and MS Office software.
-Proficiency in MS Excel is instrumental to this job.

-A passion for gardening, plants, decorating or pets!

Candidates should be:
-Able to communicate service rationale and build consensus.
-A self-starting learner who thrives under pressure and enjoys success.
-An excellent communicator with strong organizational and interpersonal skills.
-Dedicated to individual development, challenging teamwork, and consumer products.

-Able to work effectively all day from an office desk.
-Flexible in a dynamically growing and evolving company.
-A strong-spirited individual able to stand up for what he/she thinks is right.

Depending on the candidate's qualifications, this position is available part-time or full-time. Part-time employees will be considered for full-time employment after 3 months or sooner.

Please apply by sending cover letter and resume hr@naturalpackinc.com

*Note that we are most inclined to consider the more professional candidates and applications. Those applying without the consideration to write a brief cover letter will not be taken seriously.

Apply For This Job

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